Support & Improve
Even after delivery.
Our support staff are ready to help you, we work together on ideas and solutions. Even after your digital solution goes live, contact with us does not stop. After completion, we will continue to think along with you and think about improvements.
Support and optimization
Do you have a question, problem or wish? Our employees are available by email and telephone and will proactively help you find a solution. If we cannot find a solution this way, we use Microsoft Quick Assist, which allows us to easily look over your shoulder. Would you like to discuss an adjustment to your website or service? We are always open to suggestions and ideas, together we can discuss how adjustments and improvements can be achieved. Our focus is on what is possible for your organization.
If you have taken out hosting with us, expect maximum support! What can you expect?
- A daily backup.
- Active monitoring and follow-up from 8:00 am to 6:00 pm.
- Direct service number, someone is always available.
- Optional, upgrade to 24/7 monitoring including follow-up
Our hosting runs on a VMWare cluster managed by us, guaranteeing continuity and performance with an update stability of 99.95%.